Frequently Asked Questions

Broadband services are not inclusive of your rent, however your apartment has been pre installed with Hyperoptic giving speeds of up to 1Gbps meaning slow broadband is a thing of the past.

You will be fully responsible for any utility bills for the accommodation. 

We do allow dual occupancy subject to some conditions.

For example, we will allow a couple to share a one bedroom property and this will not affect the rental price.

Our properties do not include a TV. This is something you will need to provide. 

More than likely yes, even if you use catch up services via a laptop you will be required to have a TV licence.

Read here to find out more about whether you need a TV licence. 

Absolutely! Our apartments are suitable for everyone from 1st year students to working young professionals.

Yes we have a range of undercover and open parking spaces, these are on a first come first serve basis.

Unfortunately we do not have lift access, but we do have specially adapted ground floor flats with wider door openings for anyone requiring wheelchair access.

Yes, this is usually £100 on top of the rental amount.

At Richmond Square reporting issues couldnt be easier. You can either download the app or login on a desktop to our system called propertyfile where you will be able to log any issues.

Still havent found the answer you are looking for – send us a question by contacting us